Get started, troubleshoot, and contact support.
https://wcps.cc with your profile credentials.💡 Pro Tip: Use the QR code in your profile details for quick mobile setup, and bookmark the web interface on your devices for easy access.
How many profiles can I create?
Starter plan: 1 stream, Family plan: 4 streams. Each profile gets unique login credentials for personalized viewing. Add more streams for $5/month each.
How fast are content requests fulfilled?
Typically within 5-10 minutes if sources are available. You'll see new content appear in "Recently Added" section of Jellyfin.
What devices are supported?
All major platforms: iOS, Android, Roku, Fire TV, Xbox, PlayStation, Smart TVs, and web browsers. Download Jellyfin from your device's app store.
Do I need the Samsung TV addon?
The Samsung TV addon ($10/month) enables direct streaming through a dedicated Samsung app. Without it, you can still cast from your phone/computer or use other devices connected to your Samsung TV.
Can I download content for offline viewing?
Yes! Jellyfin supports downloading on mobile devices for offline viewing. Perfect for travel or areas with poor internet.
What video quality is available?
Up to 4K Ultra HD with HDR support. Quality automatically adjusts based on your internet speed and device capabilities.
Can I change or cancel my plan?
Yes, upgrade/downgrade anytime through Billing. Stripe handles prorations. Cancellations take effect at the end of your billing period.
How do I request specific content?
Use the search feature in your Dashboard to find movies/TV shows. Our system searches TMDB/TVDB databases for accurate results.
Is there a content library?
Yes! We maintain a large library of popular content, plus you can request anything not currently available. New releases added regularly.
Refund Policy
All sales are final - no refunds provided. You maintain access until the end of your current billing period. Please test our service thoroughly during any trial period.