Terms of Service
Please read these terms carefully before using Cineplex. By accessing our service, you agree to be bound by these terms and conditions.
Important Legal Notice
By using Cineplex, you acknowledge and agree to all terms below. These terms are legally binding and include a strict no-refund policy. Please read carefully before proceeding.
1. Service Agreement
Cineplex provides a premium streaming service on an "as-is" basis with no warranties.
Service availability and content library may vary by region and time due to licensing agreements.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.
Users must comply with all applicable laws and regulations when using our service.
The service is intended for personal, non-commercial use only.
2. Payment & No Refund Policy
ALL SALES ARE FINAL - NO REFUNDS UNDER ANY CIRCUMSTANCES
Subscription fees are billed in advance and are completely non-refundable.
No refunds for partial billing periods, service issues, technical problems, or dissatisfaction.
By subscribing, you explicitly waive any right to refunds, chargebacks, or payment disputes.
Price changes will be communicated 30 days in advance and apply to subsequent billing cycles.
Failed payments may result in immediate service suspension without refund of unused time.
3. User Accounts & Access
You are solely responsible for maintaining the security of your account credentials.
Account sharing outside your immediate household is strictly prohibited.
Multiple user profiles are allowed within your subscription limits.
We may terminate accounts that violate these terms without notice or refund.
Users must be 18+ or have parental consent to create an account.
One account per household unless multiple subscriptions are purchased.
4. Content & Streaming Rights
Content availability is subject to change without notice due to licensing agreements.
Streaming quality depends on your internet connection and device capabilities.
Downloaded content expires based on licensing agreements and storage limitations.
Geographic restrictions may apply to certain content based on distribution rights.
Content may be removed from the service at any time without compensation.
Recording, copying, or redistributing content is strictly prohibited.
5. Limitation of Liability
Cineplex is not liable for any indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount of your last monthly payment.
We are not responsible for third-party content, services, or external links.
Service interruptions, data loss, or technical issues do not warrant compensation.
Users assume all risks associated with using the streaming service.
Force majeure events release us from all service obligations.
6. Privacy & Data Collection
We collect viewing data, preferences, and usage patterns to improve recommendations.
Account information is used for service operation, billing, and customer support.
We may share aggregated, anonymized data with content partners and advertisers.
Personal data may be stored and processed in multiple jurisdictions.
You can request data deletion per applicable privacy laws (GDPR, CCPA).
Cookies and tracking technologies are used to enhance user experience.
7. Dispute Resolution & Legal
7.1. All disputes will be resolved through binding arbitration in Delaware, USA.
7.2. Class action lawsuits and jury trials are explicitly waived.
7.3. These terms are governed by Delaware state law and US federal law.
7.4. If any provision is found invalid, the remaining terms remain in effect.
7.5. These terms constitute the entire agreement between you and Cineplex.
Agreement Acknowledgment
By creating an account or using Cineplex services, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
Last updated: September 28, 2025
Version 2.1 - Effective immediately for all users